Support
Questions, bug reports or ideas are welcome in any language. Email support@kurashinodougubako.com and we will reply as soon as we can.
How do I keep my journal when I get a new iPhone?
On your current iPhone, open Me → Settings and turn on Sync with iCloud. On the new iPhone, sign in with the same Apple Account, install Kotoakari and turn it on there too. To get Premium back, tap Restore Purchases.
Can I get everything I wrote out of the app?
Yes, for free. Me → Settings → Export puts everything you wrote into one document, and you choose where it goes.
How do I lock the app with Face ID?
Turn on Lock with Face ID in Settings. It's free and applies to this iPhone only. Without Face ID, Touch ID or your passcode is used.
Do I have to pay after the first 7 days?
No. Your first 7 days include Premium. Nothing to pay, nothing to cancel. After that, the app goes back to the free version.
How do I cancel Premium?
Premium is managed in your Apple Account settings: open the iPhone Settings app → your name → Subscriptions → Kotoakari → Cancel Subscription. Deleting the app doesn't cancel it.
I bought Premium but it isn't showing
In Settings, tap Restore Purchases while signed in with the Apple Account you bought with.
How do I delete my data?
Me → Settings → Erase everything deletes everything on this iPhone and, if sync is on, in your iCloud. Details are in the Privacy Policy.
Kotoakari is not a substitute for medical or professional care. If you're struggling, you can find a helpline in your country at findahelpline.com.